Contact information
UNCUSGLOBAL Contact Policy
Effective Date: July 17, 2026
At UNCUSGLOBAL, we are committed to providing excellent customer service. If you have any questions about your order, our products, or our store policies, we’re here to help.
Contact Methods
You can reach our customer support team through the following channels:
Email: uncusglobal@gmail.com
Instagram: @unc_us
Response Time
We aim to respond to all inquiries within 1–3 business days. Response times may be longer during weekends, holidays, product launches, or periods of high order volume.
Order Inquiries
To help us assist you as quickly as possible, please include the following when contacting us about an order:
- Your full name
- Order number
- A detailed description of your question or concern
- Photos, if your inquiry involves a damaged or incorrect item
Business Hours
Customer support inquiries are reviewed during our regular business hours. Messages received outside of business hours will be responded to as soon as possible on the next business day.
Thank you for choosing UNCUSGLOBAL. We appreciate your support and look forward to assisting you.